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00:00:00 – 00:11:30
The video discusses the completely redesigned MyPhonak app, highlighting its new features and improvements over the old version. Features such as health data tracking, customization options for hearing aid adjustments, program management, connectivity settings, and virtual visits with hearing care professionals are explained. The importance of signing up for a MyPhonak account, troubleshooting connectivity issues, and utilizing the support tab for resources like FAQs and user guides is emphasized. The speaker touches on user feedback and suggestions for further app enhancements, promoting user engagement for future updates.
00:00:00
In this part of the video, Cliff Olson introduces the completely redesigned MyPhonak app and compares it to the old version. The old app has a 2.8-star rating and has seen updates since its release with the Marvel line of devices in 2018. The new app features a complete redesign and includes health data tracking, with functionality remaining largely unchanged. Olson explains the account setup process, highlighting that while not necessary to use the app, an account is required for health data tracking and securing health data. There is a brief note on user consent for sharing statistics with Phonak.
00:03:00
In this segment of the video, the main points discussed are the process of pairing hearing aids with the MyPhonak app, including troubleshooting steps if needed. The user interface of the app is explored, highlighting different program options, battery life indicators, and volume control features. The customization section of the app is also reviewed, showing adjustments for various settings like volume, noise reduction, speech focus, and dynamic settings. Additionally, the changes made by Phonak in the app layout and features, such as the removal of the equalizer bands and visual representations, are discussed, along with some criticisms from users.
00:06:00
In this segment, the speaker discusses the customization options available within the app for hearing aid adjustments and saving custom programs. They mention the ability to save up to 10 different programs and the option to modify existing custom programs. The speaker also touches on connectivity issues with the app, suggesting troubleshooting steps if the hearing aids struggle to maintain connection. Additionally, details about the health feature in the app are highlighted, such as tracking wear time, steps, and even heart rate data with compatible devices. The speaker expresses opinions on the layout of the app, suggesting improvements like consolidating FAQs and tips into the Support tab.
00:09:00
In this segment of the video, the MyPhonak app features are explained. Users must sign up for a MyPhonak account to utilize the app. The app allows for pairing of hearing aids, managing programs, adjusting settings such as Bluetooth connections and tap controls, and enabling cleaning reminders. The Support tab provides access to virtual visits with a hearing care professional, FAQs, video tutorials, user guides, and legal documentation. Users can also update personal details and control health data tracking in their MyPhonak app profile. The speaker discusses potential improvements for the app and encourages viewers to share feedback for future updates.