This summary of the video was created by an AI. It might contain some inaccuracies.
00:00:00 – 00:10:06
The video discusses the availability of 2023 Morgan and Peace silver dollars, emphasizing the demand for perfection in United States Mint products. It covers the importance of examining coin quality upon receipt and highlights the United States Mint's return policy to maintain customer satisfaction. The revised policy aims to prevent excessive returns and emphasizes the need for secure return methods. The video also mentions the Mint's right to limit returns for purchasers with high return rates, leading to additional costs. Overall, the focus is on ensuring quality, understanding return policies, and avoiding abuse of return systems.
00:00:00
In this part of the video, the speaker discusses the availability of 2023 Morgan and Peace silver dollars at 7:30 a.m. Eastern Standard Time. They mention that these coins tend to switch availability from “red ad to the bag” to “remind me” at this time. The possibility of 6,000 uncirculated silver dollars being brought to the Orlando fun show by the United States Mint is mentioned, and if unsold, they may affect the availability of these coins. The importance highlighted is the demand for perfection in United States Mint products due to their high premium and value, emphasizing the need to receive coins in perfect condition without defects like milk spots or scratches.
00:03:00
In this segment of the video, the speaker discusses the importance of expecting high quality when purchasing coins and the option of returning items if they do not meet expectations. The speaker emphasizes the need to check the quality of received packages immediately, especially when dealing with Morgan and peace silver dollars in 2023. The speaker also outlines the United States Mint’s return policy, which allows dissatisfied customers to return products within seven days for a refund, with shipping charges not refunded. Additionally, the policy states that partial returns are not accepted, requiring the entire product to be returned for a refund, even if only one component is unsatisfactory.
00:06:00
In this segment, the United States Mint’s return policy is discussed, emphasizing the restriction on excessive returns. The updated policy aims to deter individuals from purchasing items with the intention of flipping them for profit and then returning them. Customers are advised to initiate returns through their order history online or by contacting customer service. It’s recommended to return items via insured mail for protection, and all refunds are in USD. The Mint’s policy change in 2018 addresses the issue of excessive returns due to customers exploiting the previous unrestricted return policy.
00:09:00
In this part of the video, the speaker mentions significant additional costs to the mint and states that the mint reserves the right to limit or refuse returns for purchasers with return rates exceeding two percent. The speaker provides links in the description for viewers to further research. The speaker then asks for opinions on the status of two coins, the Morgan dollar and the peace dollar, and closes the video with typical YouTube sign-off phrases.