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00:00:00 – 00:08:15
In the video, Finton from Damson Cloud introduces a recently added Google Voice feature that allows users to change their outgoing caller ID, a capability especially useful for ring group members. Finton demonstrates how to switch between different phone numbers, such as UK and Irish numbers, using a drop-down menu on a mobile device. This feature helps tailor the caller ID to the context of the calls, ensuring users can present appropriate regional numbers to their contacts. The process of making calls without displaying a UK number to Irish customers is explained, alongside the steps to configure this feature and enable it for end users. Additionally, the video covers how to set up ring groups to redirect calls to multiple users. This tool is highlighted for its utility in working across multiple jurisdictions. The speaker also notes Google Voice's recent expansion into more European regions and expresses enthusiasm for future enhancements in Google’s communication tools, inviting viewer feedback and encouraging subscriptions on various social media platforms.
00:00:00
In this segment of the video, the host, Finton from Damson Cloud, introduces a feature in Google Voice that allows users to change their outgoing caller ID. This feature, which was added at the end of the previous year, is particularly useful for members of ring groups. The host explains that users need to be part of a ring group and have administrative permissions to change their caller ID. Demonstrating with his own phone, Finton shows how one can switch between different caller IDs—specifically between a UK number and an Irish number—using a drop-down menu. This capability helps users present different numbers depending on the context of their calls.
00:03:00
In this part of the video, the speaker explains the process of making calls to Irish customers without showing a UK number using Google Voice. They demonstrate switching between different phone numbers, including an Irish number, on a mobile device. The speaker mentions the inability to switch numbers on their desk phone and asks for viewer input on that. They highlight that Google Voice saves the last used number for outgoing calls. Additionally, the segment covers how to enable number switching for end users via Google Voice settings and details configuring ring groups to allow multiple people to receive calls through diverted numbers, useful for administrators.
00:06:00
In this segment of the video, the speaker discusses a specific feature allowing members of a ring group to place calls using a designated caller ID number. This can also be authorized for individual users. The speaker expresses excitement about this feature, particularly its utility for making calls to different regions, such as using an Irish number for Irish customers and a UK number for UK customers. The feature is highlighted as being very useful for people working across various jurisdictions. The speaker notes Google Voice’s recent expansion into additional European regions and expresses anticipation about further developments in Google’s communication and collaboration tools like Google Meet. The video concludes with an invitation to comment with feedback and suggestions for future topics, and encourages viewers to subscribe to their channels on YouTube, LinkedIn, Instagram, and Facebook.