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00:00:00 – 00:05:33
In this video, Wayne, a tech guide, demonstrates troubleshooting methods for a Fitbit Versa 4 that isn't syncing with a phone. He describes a four-step process beginning with refreshing the Fitbit app and checking the sync status. If unsuccessful, he recommends toggling Bluetooth and restarting the app. Another critical step is performing a soft reset on the Fitbit by holding down the home button, akin to removing and reinserting a phone battery, which takes about 30 seconds. This procedure successfully resolves the syncing issue, allowing changes to the watch face. Wayne confirms the solution and invites viewers to engage with his content on social media.
00:00:00
In this part of the video, Wayne, a tech guide, demonstrates how to troubleshoot a Fitbit Versa 4 that isn’t syncing with a phone. He outlines a four-step process to resolve the issue, initially highlighting his own problem with changing the watch face and getting an “unable to connect to your device” error. Wayne begins troubleshooting by pulling down from the top of the Fitbit app’s main page to refresh and attempt a reconnect. He explains that checking the profile icon for a sync status can indicate if the refresh was successful. If this doesn’t work, the next step is to toggle the phone’s Bluetooth off and on, close, and then reopen the Fitbit app to try syncing again.
00:03:00
In this part of the video, the presenter addresses an issue with a Fitbit not syncing properly. They demonstrate a troubleshooting step involving a soft reset by holding down the home button. The restart process, which is likened to removing and reinserting a phone battery, takes about 30 seconds. After the restart, the Fitbit syncs successfully, allowing the user to change the watch face as initially intended. The presenter verifies proper functionality by updating the watch face again and confirms successful syncing. They conclude by inviting viewers to comment, subscribe, and follow on Instagram.