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00:00:00 – 00:16:45
The video provides comprehensive guidance on resolving the "device restricted" issue encountered by Sprint phone users, focusing on a factory reset and subsequent device reconfiguration. The presenter gives a step-by-step tutorial on performing a factory reset, navigating the phone's menu, and wiping data, stressing the importance of data backup and knowing your Google account password. Following the reset, there is a detailed walkthrough for configuring the phone, including setting language preferences and managing initial setups without connecting to the internet. Another key focus is managing and updating applications like WhatsApp and Facebook, as well as deactivating certain features to optimize performance for a younger user. The video also delves into preventing automatic updates by adjusting Google settings and offers strategies to handle unwanted Android update prompts. The overarching themes are data management, optimizing device performance, and preventing unwanted software updates.
00:00:00
In this segment, the presenter addresses Sprint phone users encountering the “device restricted” message. This issue restricts internet usage via mobile data while allowing Wi-Fi calls and WhatsApp functionality. The proposed solution involves first backing up all data, as the process requires a complete device reset, leading to data loss. The presenter emphasizes the importance of knowing your Google account password to avoid complications. Following data backup, users should power off their device and enter recovery mode by pressing the volume down key.
00:03:00
In this part of the video, the presenter explains how to perform a factory reset on a Samsung device. First, they instruct to press the power button and home button simultaneously until the logo appears. After releasing, the device will enter a specific screen. The device menu is navigated using the volume buttons and selections are made with the power button. The process involves selecting “wipe data/factory reset” and confirming the action. Following that, another selection to wipe the cache partition is made. Finally, the device is restarted, initiating the factory reset process, which includes reconfiguring Android as it was originally.
00:06:00
In this part of the video, the presenter begins the configuration of a new phone. They first change the language to Spanish. The steps include not connecting to the internet initially, accepting the terms, and avoiding an update to Android that could cause issues. The presenter guides through skipping optional steps like location services and usage data submission, advising to enter a name if prompted. Finally, they mention waiting for applications to be updated, noting that they haven’t configured Wi-Fi yet and need to wait for the process to complete.
00:09:00
In this part of the video, the speaker discusses deactivating certain features and applications on a phone that was given to a little cousin. They explain troubleshooting steps for updating the phone, particularly focusing on updating WhatsApp and managing mobile settings and battery usage. The speaker also demonstrates how to reconnect to Wi-Fi and walks through the software update process. They conclude by advising to activate Facebook and access Google Play, emphasizing the importance of keeping these applications updated.
00:12:00
In this part of the video, the speaker provides a step-by-step guide to prevent a phone from downloading updates automatically. They emphasize quickly going to the Google settings menu to disable updates, ensuring that apps do not start updating. They also highlight the importance of not letting the device turn off or restart, as this would necessitate repeating the process. Additionally, they offer a trick: disconnecting from WiFi and entering good mode to turn off the device safely, allowing it to restart without becoming blocked or restricted.
00:15:00
In this part of the video, the speaker explains how to handle an unwanted message that prompts an Android update. They recommend not activating airplane mode or Wi-Fi for about 5 minutes to clear notifications. After deleting the notifications, you can turn on Wi-Fi again, but if you see the update prompt, cancel it immediately. They suggest that upon deactivating airplane mode, the update message is likely to reappear and should be canceled again. The speaker emphasizes not restarting or turning off the device as it may force the update, and concludes with a hope that the advice is helpful.