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00:00:00 – 00:08:23
The video comprehensively addresses troubleshooting Wi-Fi connectivity issues on Samsung Galaxy phones. It offers a step-by-step guide covering several methods to resolve common problems. First, it suggests checking for interfering apps by reviewing the Wi-Fi on and off history in advanced settings and removing suspicious apps. Users are also advised to forget and re-add Wi-Fi networks, force restart their devices, and toggle the Wi-Fi setting to fix connectivity issues. Moreover, the video explains resolving disconnection problems by disabling the "Switch to better Wi-Fi networks" setting and ensuring software is up-to-date, followed by resetting network settings if needed. Further recommendations include uninstalling recently added apps, rebooting the device, and turning off the router to cool down. As a last resort, performing a factory reset is suggested, with additional resources mentioned for assistance with this process. The aim is to provide a thorough, systematic approach to diagnosing and fixing Wi-Fi issues on Samsung Galaxy phones.
00:00:00
In this part of the video, the presenter addresses common Wi-Fi connectivity issues on Samsung Galaxy phones and provides a step-by-step guide to troubleshooting and fixing these problems.
1. **Check for Interfering Apps**:
– Open **Settings** > **Connections** > **Wi-Fi**.
– Access **Advanced Settings** by clicking the three dots in the top-right corner.
– Check the **Wi-Fi on and off history** to identify any apps turning Wi-Fi on or off, and remove such apps if found.
2. **Forget and Reconnect to Wi-Fi**:
– In **Settings** under **Connections**, click on **Wi-Fi**.
– Select the Wi-Fi network, click the settings icon, and choose **Forget this network**.
– Restart the phone, return to Wi-Fi settings, select the Wi-Fi network, and re-enter the password to reconnect.
3. **Force Restart the Phone**:
– Press and hold the **Volume Down** and **Power** buttons simultaneously until the phone turns off.
– Release the buttons and allow the phone to restart automatically.
– Check if the Wi-Fi connects successfully once the phone is back on.
4. **Toggle Wi-Fi Setting**:
– If the issue persists, go back to **Settings** > **Connections** > **Wi-Fi** and switch the Wi-Fi setting off and back on again to attempt reconnecting.
The segment aims to help users systematically resolve Wi-Fi connectivity problems on their Samsung Galaxy devices.
00:03:00
In this part of the video, the speaker addresses a common issue where a phone keeps disconnecting and reconnecting from a Wi-Fi network. They guide viewers through a series of steps to fix this problem:
1. Open the settings menu and navigate to “Connections” then “Wi-Fi.”
2. Click on the three dots in the top-right corner and select “Advanced.”
3. Turn off the “Switch to better Wi-Fi networks” setting, which prevents the phone from automatically switching to different networks.
4. Check for any available software updates and install them, as outdated software can cause connectivity issues.
5. If no updates are available, proceed to reset the network settings by searching for “Reset network settings” in the settings menu, then confirming the reset.
The speaker explains that resetting network settings will require reconnecting to Wi-Fi and any Bluetooth devices. Finally, they instruct restarting the phone and reconnecting to the Wi-Fi network by entering the password again. This process aims to resolve any Wi-Fi connection issues on the phone.
00:06:00
In this segment of the video, the speaker advises on troubleshooting Wi-Fi connection issues potentially caused by recently installed apps on your phone. They recommend uninstalling the offending app by navigating to the phone’s settings, selecting the app, and clicking on the uninstall button. After uninstalling, the phone should be restarted. To further diagnose the problem, users should check if other devices connect to the Wi-Fi network without issues, identifying whether the problem lies with the phone or the network. Additionally, they suggest turning off the router for 30 minutes to address potential overheating. If these steps do not resolve the issue, a factory reset of the phone is recommended, with additional instructional videos provided in the description for the reset process.