This summary of the video was created by an AI. It might contain some inaccuracies.
00:00:00 – 00:07:43
The video critically examines Freedom Pop, a service claiming to offer "100% free wireless service" for a minimal in-store payment but reveals various discrepancies and hidden costs. Despite the promise of free service, the narrator encounters unexpected fees, required credit card information for activation, and spammy communications, raising initial skepticism. Speed tests and data usage under the Red Pocket umbrella, which acquired Freedom Pop, showed limited data and overpriced packages, further suggesting potential scam-like practices. Historical customer reviews point to recurring issues with unexpected charges and difficulty in canceling services. Trustpilot ratings also reflect widespread customer dissatisfaction. The narrator emphasizes that the supposed free plan is neither trustworthy nor practical, cautioning viewers against the service while suggesting they subscribe for more content.
00:00:00
In this part of the video, the host explores a service called Freedom Pop, which claims to offer completely free phone service for just $5. Despite paying $526 for the package in-store, it advertises “100% free wireless service,” which creates initial skepticism. The host visits the Freedom Pop website and finds a discrepancy between the advertised plan and the actual offering: the in-store plan offers much less than what the website promises. The host decides to activate the SIM card, noticing it is branded generically as GSMA, likely indicating it operates on AT&T’s network. During the activation process, a credit card number is required despite the “free” claim, and even the welcome text is flagged as spam, adding to the overall sketchiness. Finally, the host runs a speed test to verify the service, confirming it works but remains critical of the experience so far.
00:03:00
In this part of the video, the creator conducts a speed test on a service provided by Red Pocket, then discusses the cost and limitations of the data and minutes offered. They experience a low data warning early during the speed test, noting that 100 megabytes of data is insufficient. Various data packages are available for purchase, but they are considered overpriced. Additionally, the service counts both inbound and outbound texts towards the quota. The creator suspects this might be a scam, referencing how using Facebook for 30 minutes supposedly uses 40 megabytes of data.
Furthermore, they delve into the history of the company, mentioning a review from 2016 that highlighted similar free service promises from Freedom Pop, which later led to unexpected charges for trials of premium plans if not canceled in time. It was challenging to cancel these services due to convoluted menu navigation and hidden text. Another YouTuber, Smartphone Matters, had issues with Freedom Pop charging him monthly fees without prior notice and experienced difficulty canceling the service when the system failed to recognize his account.
00:06:00
In this part of the video, the narrator discusses issues with Freedom Pop, highlighting customer complaints and a poor 1.8-star rating on Trustpilot. After being acquired by Red Pocket, a reputable budget phone service provider, it was noted that the surprise SIM card and carrier name changes were due to Red Pocket’s standard practices. The narrator investigated by reading the terms and conditions, discovering potential fees, including a 1-cent inactivity fee. Ultimately, the narrator advises against the Freedom Pop free plan due to its untrustworthy nature and lack of utility. Viewers are encouraged to like and subscribe for more content.