This summary of the video was created by an AI. It might contain some inaccuracies.
00:00:00 – 00:09:38
The video provides a comprehensive review and personal experience with the AT&T Access internet program, which is designed for individuals receiving SNAP benefits or other qualifying assistance. The speaker highlights several benefits, including a low monthly bill of $10.03, free installation, and a complimentary modem. The service recently increased its speed from 10 Mbps to 25 Mbps, improving its competitiveness against similar programs like Spectrum's.
The setup process is described as straightforward, supported by knowledgeable technicians, although users must be aware of data caps and potential additional charges if limits are exceeded. The speaker also discusses practical aspects of their internet setup, especially their use of Google Wi-Fi mesh points to optimize connectivity, and suggests using auto-pay to avoid late fees.
Additionally, the speaker notes the necessity of using a provided modem/router combo due to the DSL connection, adding that personal routers require specific configurations. Support and moving services necessitate contacting a dedicated customer service line. The video wraps up by inviting viewer interaction through comments and questions, and the speaker underscores the importance of accessible internet for all, as promoted by AT&T.
00:00:00
In this part of the video, the speaker reviews the AT&T Access internet program, which is available to people receiving SNAP benefits and possibly other specific benefits. They mention that eligible users can confirm their qualifications through the AT&T Access website. Key details shared include: the speaker’s monthly bill being $10.03, free installation, and a complimentary modem. The program recently increased its internet speed from 10 Mbps to 25 Mbps, making it competitive with Spectrum’s similar program. However, the availability and approval process for AT&T Access may vary by location, and users must ensure they qualify by being on SNAP or other approved benefits. After applying, users will receive an approval letter via email or mail. For support, they need to contact a dedicated AT&T Access customer service department, separate from regular AT&T services.
00:03:00
In this segment of the video, the speaker discusses setting up their internet service, noting that it was a quick and easy process with no issues, thanks to helpful and knowledgeable technicians. An important point highlighted is the data cap policy, which varies depending on the service speed. For speeds over 25 Mbps, the cap is one terabyte. Exceeding this cap incurs additional charges of $10 per 50 GB over the limit. The speaker warns against paying bills late, which results in penalties, and recommends using auto-pay to avoid these fees. They also mention experiencing buffering issues during heavy internet usage periods despite the speed test showing full bandwidth, likely due to the high number of devices on their network.
00:06:00
In this segment, the speaker discusses their internet setup, highlighting that they use Google Wi-Fi mesh points and are satisfied with a 25 Mbps connection. They mention their preference for hardwiring devices but note that Wi-Fi works well for light automation. They explain that due to being on DSL, they must use a provided modem/router combo as personal DSL modems are hard to find. The speaker also touches on configuration requirements for using a personal router and offers insights on customer service, stating that moving service requires contacting a specific department rather than AT&T directly. The speaker concludes by expressing appreciation to the viewers.
00:09:00
In this segment, the speaker invites viewers to leave comments or questions about their experience with the AT&T Access ID program. They mention that AT&T promotes this program on TV, emphasizing the importance of internet access for everyone. The video concludes with the speaker thanking the viewers and wishing them well.