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00:00:0000:07:37

The video addresses the prevalent issue of game crashes affecting No Man's Sky players across various platforms, notably on consoles (Xbox, PlayStation, and Nintendo Switch) with the problem partly linked to recent updates. PC users seem less impacted, but the console crashes have caused significant disruption. A particular example is given of a PlayStation 5 user experiencing crashes related to microphone use, with a suggested temporary fix of muting or disconnecting the microphone.

These issues are exacerbated by server-side changes that impact all players, even those not actively using online multiplayer features. The speaker notes ongoing and upcoming updates aimed at resolving these problems but suggests current instability might be tied to substantial backend work by the developers, Hello Games.

To address these crashes, the speaker emphasizes the importance of players reporting issues immediately through the platform's support systems. This feedback helps Hello Games to log, investigate, and issue timely patches. The speaker, identified as Professor Cynical, encourages viewers to share their experiences in the comments to aid in identifying and resolving recurring issues more efficiently.

00:00:00

In this part of the video, the speaker discusses the widespread issue of console crashes experienced by many players across various platforms, including PC, Xbox, PlayStation, and Nintendo Switch, particularly after a recent update. While PC users seem less affected, console users have reported significant problems. The speaker shares a specific example of a PlayStation 5 user experiencing crashes, possibly linked to microphone use, and suggests muting or disconnecting the microphone as a potential fix. They emphasize the importance of reporting such issues via the platform’s support system to facilitate timely patches. The segment highlights the extent of the problem affecting multiple consoles and the need for community feedback to address these crashes effectively.

00:03:00

In this segment, the speaker explains how server-side changes in No Man’s Sky can affect all players, including those on the Nintendo Switch who may not use online multiplayer but are still connected to the game’s services. Server updates can lead to game crashes, which often precede new updates or patches aimed at fixing these issues. The speaker notes that a recent update has already dropped, and another one is expected soon. They mention new developments on Steam’s database indicating that the developers are working on something significant, though it’s unclear what it is. The implication is that this upcoming work could be causing the current instability, especially if it affects the game’s core systems.

00:06:00

In this part of the video, the speaker discusses how to address game crashes on consoles. They explain that unlike PCs, consoles do not offer much flexibility for diagnosing and fixing issues. The key action recommended is to report crashes immediately, which sends a log to Hello Games or their Zendesk, enabling them to investigate and resolve issues more efficiently. The speaker urges viewers to share their experiences with crashes, specifying the console they use, in the comments. This information could be useful for Hello Games in identifying and fixing recurring problems. The segment concludes with a request for viewer feedback and a closing statement from the speaker, Professor Cynical.

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