This summary of the video was created by an AI. It might contain some inaccuracies.
00:00:00 – 00:23:54
The video focuses on GETIDA, a software platform designed to help Amazon sellers recover money for lost or damaged inventory through detailed audits and reimbursements. Hosted by Yoni Mazor, GETIDA's Chief Growth Officer and co-founder, the video explains how the platform automatically audits transactions from the past 18 months and provides a user-friendly dashboard to manage and resolve reimbursement cases. Key modules like "inbound shipments" and "pick & pack" assist sellers in efficiently claiming refunds by providing tools to reconcile shipment discrepancies and correct product dimensions to avoid overcharges. Users benefit from a fee structure based on successful recoveries, and the platform supports multiple Amazon stores with features for bulk data management. The video also offers a free account with a promotional credit and encourages utilization of available customer support and resources to maximize refunds. Concluding with an overview of GETIDA's capabilities and future industry insights, the video underscores the importance of leveraging such tools to stay competitive in e-commerce.
00:00:00
In this part of the video, the host introduces GETIDA, a software solution that helps sellers recover money from Amazon for lost or damaged inventory. The video promises a detailed tutorial on how to use GETIDA, with additional resources and reviews linked in the description. The host is joined by Yoni, the Chief Growth Officer and co-founder of GETIDA, who explains the company’s global operations and how they assist with FBA auditing and reimbursements. Yoni shares that the dashboard automatically audits transactions from the past 18 months to identify inventory issues, and he begins a demonstration of the GETIDA platform.
00:03:00
In this part of the video, the speaker explains the process of managing and resolving issues with Amazon, ensuring that eligible cases receive reimbursements. A dedicated team handles these cases, and the progress can be monitored in real-time through a dashboard. This dashboard provides visibility into the status and outcomes of various cases, such as shipment discrepancies. For instance, it shows the number of cases opened, their success rate, and the total amount recovered. The speaker mentions that their platform won a Gold Award for its innovative approach. Additionally, users can access detailed breakdowns and download statements for in-depth analysis. The goal is to simplify the process for sellers, allowing them to focus on other aspects of their business.
00:06:00
In this segment, the speaker explains the process and benefits of reclaiming refunds from Amazon. They mention the ability to go back 18 months to retrieve refunds and provide an overview using a dashboard for simplicity. There are two types of reimbursements from Amazon: cash, which is straightforward monetary compensation, and inventory reimbursement, where Amazon replaces a damaged or lost item with identical inventory they have, though this is rare and usually applies to resellers of big brands.
The speaker also introduces two additional modules, “inbound shipments” and “pick & pack,” which are designed to help users recover even more refunds. The module for inbound shipments includes a dashboard to identify shipments with issues needing reconciliation. Users can filter these shipments by potential value to prioritize their efforts effectively. Documents such as Proof of Delivery (POD) or Bill of Lading (BOL) may be required for the reconciliation process, and the platform provides relevant information to assist users in obtaining these documents.
00:09:00
In this part of the video, the speaker discusses the process and importance of obtaining proof of delivery (POD) and proof of purchase (POP) for inventory sent to Amazon Fulfillment Centers. They explain that while 80% of sellers typically do not need POD documents because they use Amazon’s partner carriers, those who use external carriers must provide these documents to reconcile shipments and receive refunds if issues arise. Additionally, the segment highlights that resellers can submit invoices as POP, while private label sellers with brand registry can use packing slips generated by a tool called Doc Master. This tool helps create the necessary documents to facilitate investigations and resolve shipment issues efficiently.
00:12:00
In this part of the video, the speaker explains the process of using GETIDA for managing and reconciling shipments to ensure refunds are claimed on time. They emphasize the importance of action within nine months for the US and six months for the EU/UK to maintain eligibility for refunds. The speaker demonstrates logging into GETIDA, displaying company and shipment information, and adjusting shipment quantities if necessary. The system streamlines creating packing slips and submitting them to Amazon. The importance of regular monthly checks of incoming shipments, creating necessary documents, and verifying data accuracy is highlighted to simplify workload and scale effectively using the platform.
00:15:00
In this part of the video, the speakers explain how GETIDA’s platform works for recovering funds from Amazon overcharges. Users can join GETIDA for free, and fees are only charged based on successful recoveries (25% of recovered funds). For instance, if $100 is recovered, the user pays $25. If no recovery occurs, no fees are due. They emphasize a special offer where the first $400 recovered is entirely free.
The video then shifts to discussing the “Pick and Pack” module. This module provides details on each ASIN’s weight and dimensions, which are crucial because Amazon’s fulfillment fees are based on these parameters. Users can manually adjust incorrect product dimensions and weights, prompting GETIDA to audit and potentially recover overpaid fees. The system aims to update correct data with Amazon to prevent future overcharges and reclaim past overcharges (up to 90 days back). For large catalogs, users can export and re-import data in bulk to identify and rectify discrepancies efficiently.
00:18:00
In this part of the video, the speaker covers various features and tools available on the GETIDA platform. Key highlights include the ability to provide ASIN data to receive more refunds and the convenience of managing multiple Amazon stores under one login. The speaker emphasizes access to billing statements, invoices, and direct support, including live chat and email contacts for various inquiries. Additionally, they mention referring other sellers for statement credit and an upcoming feature called Profit Boost. The segment encourages viewers to utilize available resources like FAQs and live support to resolve any issues and maximize refunds and reimbursements. The video also promotes a free account offer with a special promo code for GETIDA.
00:21:00
In this part of the video, the speaker discusses an affiliate link with GETIDA that supports the creation of free content, mentioning over 600 YouTube videos and numerous blog posts based on their Amazon selling experience. They then provide an overview of GETIDA, including a tutorial and how to get reimbursements from Amazon. Additionally, a $400 offer from Vova is mentioned to help with refunds. The segment continues with Yoni discussing the challenges and opportunities in the e-commerce industry for 2023, emphasizing the importance of staying competitive and continuously learning. The video concludes with a reminder of various resources and links available in the description to support viewers in their Amazon business endeavors.